Category Archives: Practice News

Private Billing


As of Monday the 3rd of September, Rozelle Medical Centre will transition from Mixed Billing to Private Billing for all consultations*. 

A Gap Fee will be incurred after your Medicare Rebate. Please see our fees page for more information by clicking here.

We are set up so we are able to claim your Medicare Rebate for you so you won’t have any extra paperwork.

Why are we charging for appointments?

The short is answer is, providing high quality health care costs money and the government rebate provided through Medicare falls a long way short of covering all the costs.

Current and previous governments have failed to regularly increase the Medicare rebates. This means Medicare rebates have never kept pace with the cost of living and have never covered the true cost of delivering quality medical care.

Just like you the cost of our utilities have risen (rent, electricity, insurance, cost of specialised equipment, human resources and computers and so on), and medical centres are just as effected by these rising costs as anybody else and especially so in a Medicare freeze environment.

For this reason, we have introduced fees for some consults to ensure you still receive quality health care from experienced and highly trained practitioners all within a well-resourced and pleasant practice environment.

*Whilst Rozelle Medical Centre will continue to Bulk Bill people who truly cannot afford their care (e.g. pensioners, health care card holders, children under 16 years) for their pre-booked weekday appointments, a small fee is now being introduced. But we are aiming to keep your overall “out of pocket” expense to a minimum.

Rozelle Medical Centre has chosen to continue to subsidise your healthcare by setting our fees lower than the current recommended fee schedule set by the Medical Association of Australia (AMA).

Private Flu Vaccines Back In Stock

Private Flu Vaccines for patients aged 18 – 64 are back in stock. 

Please call reception or go online to make an appointment with your doctor to receive the vaccine.

We also have the government funded stock for children under 5 years of age and patients over 65.

My Health Record

Rozelle Medical Centre participates in the Goverment’s My Health Record initiative.

Our reception and nursing team are able to upload a health summary with your consent. Please let them know if you would like them to do so and we can provide the paperwork.

In a medical emergency, healthcare providers connected to the My Health Record system can see your health information such as allergies, medicines and immunisations. This helps them to provide you with the best possible treatment and care.

By allowing your doctors to upload, view and share documents in your My Health Record, they will have a more detailed picture with which to make decisions, diagnose and provide treatment to you. You can also ask that some information not be uploaded to your record.

My Health Record has multi-layered and strong safeguards in place to protect your information including encryption, firewalls, secure login, authentication mechanisms and audit logging.

There are strict rules and regulations about who can see and use your My Health Record to protect your information from misuse.

If you do not want a My Health Record created for you, you will need to opt out before the 15th of October 2018. This can be done through their website by clicking here.

For more information visit

Your Feedback

You’ve had your say…

Our patients recently filled in a comprehensive feedback form. Thank you for your cooperation. We have listened and as a result of your feedback have implemented the following changes.


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Psychology Services

Meet our team of Psychologists

For more information including availability and fees, please contact reception on 9818 1355.0

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Olivia Garnett
Tuesdays and Fridays

Special Interests: Anxiety, Trauma, Relationship Problems, Family Breakdown, Self-harm issues, Addiction.

Natalie ShavitDr Natalie Shavit

Special Interests: Anxiety, Depression, Stress, Anger, Pain Management, Relationship Difficulties, LGBT Issues.



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Dr Joshua Broderick

Special Interest: Child and Adolescent Psychology Including: Behaviour Problems, ADHD, Anxiety, OCD, Depression, Stress, Adjustment Disorders, Clinical Perfectionism.


PP PhotoPaula Polhill 

Special Interests: Relationships, Anxiety, Acceptance & Commitment Therapy

2018 Flu Vaccine & its Myths

Rozelle Medical is now offering all 2018 Flu Vaccines.

You will need to book an appointment with one of our doctors to receive the vaccine. Please be aware there is a $20 fee for the vaccine unless you are eligible for one of the government-funded vaccines.

Flu Vaccine Myths  (also discuss with your doctor!)

Myth: Getting a flu shot every year weakens your immune system.
Fact: The vaccine prepares and boosts your immune system to help fight the virus if you are exposed to it. People who get the flu shot every year are better protected against flu than those who do not get vaccinated.

Myth: The vaccine doesn’t work because I got vaccinated last year and still got the flu
Fact: There are many different strains of flu and one vaccine cannot protect against them all. The vaccine contains the most common strains of flu expected to occur in Australia each year. As these strains may change each year, a person needs to get vaccinated every year to be protected against new strains. The vaccine takes up to two weeks to work. It is important to remember that the vaccine does not contain any ‘live’ strains of the viruses and cannot give you the flu. For those who get the flu, despite being vaccinated, their illness is usually much less severe. There are also many other illnesses that can cause flu-like illnesses. The flu vaccine does not protect against these illnesses. It may also be possible that you caught the flu virus before, or just after, you were vaccinated.

Myth: I cannot have the flu vaccine while I am pregnant
Fact: Flu vaccinations are recommended in all pregnancies.

Myth: It is not necessary to get immunised against the flu every year because previous vaccinations will protect me
Fact: It is important to get re-vaccinated against flu every year as the flu strains can change. New vaccines are made each year based on the strains most likely to be present during the coming flu season. Even if the main flu strains do not change, yearly vaccination is still recommended as immunity from flu vaccination is not long lasting. Quadrivalent influenza vaccines (QIV) are available in Australia made by different pharmaceutical companies. QIV contain antigens of four virus strains (two influenza A strains and two influenza B strain).

Myth: The flu vaccine is expensive
Fact: The vaccine is available free of charge for people who are considered at increased risk of complications from the flu, e.g. anyone of any age with a chronic illness, children 6mths – 5yrs, adults > 65yrs. Please check with your doctor or reception to see if you are eligible. For all people not eligible for the free flu vaccine we charge only $20 and it is given by an experienced nurse or doctor.

Myth: The flu is not a serious illness
Fact: The Influenza virus can kill. Every year many people lose their lives due to complications after contracting the flu. Annual vaccination is the most important measure to prevent it. Annual vaccinations before the onset of each flu season are recommended for all persons > 6mths of age. In Australia our peak season is typically June to September.

Easter Weekend Opening Hours

Attention Patients

Please be aware our regular opening hours will change over the Easter Long Weekend.

 Thursday 29th of March    8am – 7pm

 Friday 30th of March   9am – 1pm*

 Saturday 31st of April    9am – 1pm*

 Sunday 1st of April    9am – 1pm*

Monday 2nd of April     9am – 1pm*

*Private Billing Applies


If you require non-urgent medical attention outside of

these hours please call 000.

For non-urgent appointments, please call the National Home Doctor Service on 13 74 25.

Skin Cancer Specialist

Do you need a Skin Check?

From the 13th of February 2018 a skin cancer specialist will be joining the team on Tuesdays, Dr Ahmad Hasanien.

Dr Hasanien is a family medical physician who is trained and specialised in skin caner diagnosis and treatment.

He earned his medical degree at the University of Ain Shams in Cairo, Egypt. He completed his advanced clinical certificated in dermoscopy and skin cancer medicine with the Skin Cancer College of Australasia which is in the Northern Rivers region of NSW. This area is known to have one of the highest skin cancer rates in Australia.

From his years of clinical experience, Dr Hasanien understands how easy it is to feel concerned prior to a skin check and become overwhelmed following a skin cancer diagnosis. When you leave his consult, we will make sure you leave with one of the following:

– The all Clear, meaning you have no obvious skin cancer
– One or more lesions that need to be monitored or biopsied to confirm a diagnosis
– Removal of one or more lesions due to its high probability of being a skin cancer

Dr Hasanien will guide your treatment from start to finish and ensure you are comfortable during the process. He will ensure any removals provide the best cosmetic result and are cost effective.

To book in or for more information, please contact reception on 9818 1355.

Please note, Dr Hasanien is a private billing doctor and additional procedural fees may apply.

Cervical Screening Update

Attention Patients 

As of the 1st of December 2017, Pap Smears will be replaced with a new Cervical Screening Test .

The frequency and age range guidelines for the new screening have changed. To find out how these changes affect you, please book in a consult with one of our general practitioners.

For a list of frequently asked questions, please follow this link.