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Congratulations on 1 million consultations

We celebrated our 1,000,000th consultation.
Thank you for your support and for being a part of this wonderful journey.
We look forward to further improving the health and well-being of all our patients and community with the next 1 million patient care consults!
Dr Ryan Vo & Dr Jonathan Phan


Changes to Appointments and Services

Dear Patients of Rozelle Medical Centre,
In light of the developing COVID-19 Pandemic, our practice will be making some significant changes to our appointment bookings and on-site access.
Our priority right now is to continue providing a quality healthcare service to the community, protecting our doctors/staff and ensure the safety of our patients who would be at significant risk of COVID-19.
From Monday 16th March, we have been actively offering telephone consultations to all existing patients of the practice. These can now be booked in upon request, over the phone or via Hotdoc. The feedback from patients has so far been overwhelmingly positive, and we want to continue offering this service on a large scale. In this difficult time, we are committed to supporting our healthcare service to be convenient for our patients and maximise social distancing.
From Monday 23rd March, the following changes will be in place:

1. Patients will first need to book in for a phone consultation with the doctor before presenting to the practice for a physical appointment once the doctor has deemed it safe for the patient to do so. Only in exceptional clinical circumstances where the nurse has triaged the patient will this requirement be waived. 

2. The practice will be remaining open between 8am-7pm, but restricted access to the practice will be in place. The front doors will be locked, and patients will need to call reception from outside the practice to confirm their identify and go through the triage questions to gain physical access to the practice. Unfortunately, we will be unable to accept walk-in patients unless it is a clinical emergency.

3. From 8am-3pm, the practice will only be taking bookings for Phone Consultations. This will allow our doctors to determine who requires a further physical consultation at the practice, whilst ensuring they are not a high risk COVID-19 case. Bulk-billing eligibility for these will be determined by the doctor at the time of consultation, otherwise there will be a $45.00 fee for this. Reception can also provide some insight into the bulk-billing criteria, so please call ahead!

4. Appointments from 3pm-7pm will be reserved for in-person consultations only after being requested by the doctor and cleared as having no cold or flu symptoms. Only in exceptional circumstances will patients with cold or flu symptoms be seen in this time (this consists of runny nose, sore throat, fever, cough or shortness of breath). In this case, the doctor will advise a safe way to attend the practice and be placed in an isolated environment.    

5. With the arrival of our private flu vaccines, we will be holding controlled flu clinics in the waiting room from 9am-2pm. These will be spread out to ensure we have only two patients in the waiting room at any given time. More information will be provided on our website regarding this when this is ready.

6. Laverty Pathology will no longer be available onsite within our Medical Centre. Urgent blood tests may be accepted by the doctor at their clinical discretion. Non-urgent tests can be referred to another nearby pathology collector. (Harold Park Medical Centre or Birkenhead Medical Centre are within 5 minutes drive).

7. Allied Health Services such as Physiotherapy and Psychology will continue to operate at their usual times. Upon arriving to the practice, patients will need to call reception to confirm their identify and then be triaged by the nurse. If clear of cold/flu symptoms, patients can attend the practice for their appointment.   
Please understand that these changes are being made with every intention of ensuring your safe-continuity of care. We will strive to continue providing the highest quality of healthcare in these adverse times. If you are having any trouble getting through to reception, please try and call again as we are currently taking a large volume of calls.
We thank you for your ongoing support and will update you on any significant changes.
Further queries can be directed to reception on 9818 1355.
Kind Regards,

Pack yourself a filling lunch fast

With the hustle and bustle of work building up over the week, we feel like there’s less and less time to prepare lunch for work. It comes as no surprise when we grab something convenient from the nearest food outlet.

The downside? These options can come served in large portions with excess added salt, sugar and unhealthy fats instead of the nutrients we need to stay energised and full for the rest of the day. Buying lunch also takes time to line-up, order and wait for our food to be made. This leaves less of our lunch break to sit, chew and enjoy our food, a key experience that starts the process of proper digestion and lets our brain know we are full.

To solve this dilemma, use this four-step guide to pack a filling, healthy and delicious lunch, fast.


Take advantage of pre-packed salads or microwavable vegetable bags and fill half of your lunch with a good hit of fibre that adds “bulk”. The stretching of our stomachs from fibre signals to our brain we are full, making our meal much more satiating. Certain fibres, like those in asparagus and beetroot, also feed our good gut bacteria. When well-fed, they release appetite-regulating chemicals that can stave-off hunger-pangs and unnecessary snacking too soon after our lunch.


Next, include a serve of lean protein. This is essential for longer lasting satiety as protein increases the production of hormones which signal long-term fullness to our brain. Aim for a palm-size and look for quick options like canned tuna or salmon, boiled eggs and ready-to-eat lean roasted chicken or falafels. 


Round out your meal with carbohydrates that have a low Glycaemic Index (GI). This means it is broken down into glucose slowly, providing our brain a sustained stream of fuel to power through the 3pm slump. Make use of high-fibre wholegrain breads and wraps, microwave grain cups and even canned legumes.


Finish with a dash of healthy fat for flavour (i.e. fun). Ensuring your packed lunch is tasty gives it a fighting chance against highly-palatable takeaway options. Healthy fats are also needed to absorb fat-soluble vitamins, like those found in tomato, capsicum and leafy greens. Sprinkle a handful of nuts for crunch, spread a creamy hummus in your wrap or whisk extra virgin olive oil-based with balsamic vinegar to perfectly coat salad vegetables.

Next time you plan to head to the food court, try these four steps and see how you feel. You might just find the staff kitchen cookies aren’t calling your name come mid-afternoon.


Practice Closed on 23rd February

We will be Closed on Saturday 23rd February For an Annual Staff Event.

We apologise for any inconvenience this may cause.

Our normal hours will resume on Sunday 24th of February where we are open from 9am – 1pm.

If you require urgent medical attention please call 000.

For non-urgent medical attention please call 13 SICK (13 7624).

he nearest Laverty Pathology Collection Centre is 30-38 Short Street Leichhardt NSW 2040.

Thank you for your understanding.



Fee Increase – January 14th 2019

Please be aware that the fees at the Rozelle Medical Centre will be increasing as of


January 14/01/2019


The changes are as follows:


Item number


New Fees








Level A













Level B (Standard)












Level C













Level D (Prolonged)












The increase in fees comes about to maintain the high standards and care given at the practice and will bring our fees more in line with those set by the Australian Medical Association.

Christmas/New Year Opening Hours

Please note that we have some changes to our opening hours during the Christmas Holiday period.

Monday 24th December: 8am-5pm

Tuesday 25th December: CLOSED

Wednesday 26th December: 9am-1pm

Thursday 27th December: 8am-7pm

Friday 28th December: 8am-7pm

Saturday 29th December: 9am-1pm

Sunday 30th December: 9am-1pm

Monday 31st December: 8am-5pm

Tuesday 1st January: 9am-1pm

Normal opening hours will resume after this date.

If you require afterhours assistance during this period, please call 13 74 25 for the After Hours Home Doctor’s Service. If you have a medical emergency please call 000 or attend your nearest emergency department. We hope you have a safe and enjoyable holiday!

Private Flu Vaccines Back In Stock

Private Flu Vaccines for patients aged 18 – 64 are back in stock. 

Please call reception or go online to make an appointment with your doctor to receive the vaccine.

We also have the government funded stock for children under 5 years of age and patients over 65.

My Health Record

Rozelle Medical Centre participates in the Goverment’s My Health Record initiative.

Our reception and nursing team are able to upload a health summary with your consent. Please let them know if you would like them to do so and we can provide the paperwork.

In a medical emergency, healthcare providers connected to the My Health Record system can see your health information such as allergies, medicines and immunisations. This helps them to provide you with the best possible treatment and care.

By allowing your doctors to upload, view and share documents in your My Health Record, they will have a more detailed picture with which to make decisions, diagnose and provide treatment to you. You can also ask that some information not be uploaded to your record.

My Health Record has multi-layered and strong safeguards in place to protect your information including encryption, firewalls, secure login, authentication mechanisms and audit logging.

There are strict rules and regulations about who can see and use your My Health Record to protect your information from misuse.

If you do not want a My Health Record created for you, you will need to opt out before the 15th of October 2018. This can be done through their website by clicking here.

For more information visit

Your Feedback

You’ve had your say…

Our patients recently filled in a comprehensive feedback form. Thank you for your cooperation. We have listened and as a result of your feedback have implemented the following changes.


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