BILLING POLICY
Telephone Consultations – Update
From 1st October 2020, Telehealth Consultations will no longer be routinely bulk-billed for all patients.
Medicare Patients with a Centerlink Health Care or Pension Card, or children under 16 will continue to be bulk-billed for Telehealth, provided they have attended the clinic for a Face-to-Face Appointment in the last 12 months.
A Private Fee will apply for all other telehealth consultations. After the Medicare Rebate, patients will be out of pocket $33 regardless of consultation length.
Payment will be collected prior to the consultation, via a secure payment request we send from Hotdoc, or over the phone. Medicare rebates will be processed online to save you hassle.
WEEKDAY APPOINTMENTS (Face to Face):
On Weekdays we operate as a mixed billing practice. Patients under the age of 16, as well as Pension or Health Care Card holders will be bulk-billed if booked in for an appointment. All other consultations will be privately charged, and with a valid Medicare card we can claim your rebate for you electronically without hassle.
We also take walk-in patients, however please note that these will be privately charged consistently even if the patient is a child under 16 or holds a Pension or Health Care Card. We also cannot guarantee a short wait time for these consultations.
WEEKEND APPOINTMENTS: (Face to Face)
We are a fully private billing practice on weekends and public holidays. A reduced gap fee is charged for children under 16, pension and concession card holders’ consultations.
Please note that consultations on Sundays or Public Holidays will attract a higher fee to the usual schedule as these are considered after-hours consultations.
The table below shows our current prices.
A complete fee list can be provided on request.
*Medicare rebates are an estimate, please be aware this may vary.
NON ATTENDANCE POLICY:
Please note a Non-Attendance Fee of $20 is payable if a patient does not attend their doctors appointment or if the appointment is cancelled with less than one hours notice.
If a patient fails to give 48hours notice or does not attend an allied health appointment, a Non-Attendance Fee of 50% of the consult fee will need to be paid.
VACCINES & PROCEDURAL FEES:
For all vaccination and procedural costs please ask one of our friendly receptionists. Your doctor will explain any additional costs to you and obtain your consent prior to receiving treatment.
- Any consultations requiring additional services may be charged a procedural equipment fee of between $10 – $100.
- Travel vaccines will incur a private fee also for the purchase of the vaccine as they are not covered by Medicare.
MEDICALS
Pre-employment medical assessments and other medical assessments are also privately billed. The cost will depend on the length and complexity of the medical assessment. Reception are able to give a price guide but cost will be determined by the doctor at time of consult.
WOMEN’S HEALTH CHECK:
Private Billing applies to all Women’s Health Checks (Pap Smears). There will be an out of pocket gap fee of $24.
For contraceptive procedures involving hormone implants, there will be an out of pocket fee of $80-$100.
